- When you smile while talking on the phone, the other person on the line will probably know that you're smiling. It's all about the expressions even when they can't see you. Smile while you're talking. This has a proven positive effect on the conversation.
- You burn up to 120 calories talking for 60 minutes while sitting down.
- The other person on the line will notice if you aren't concentrating and listening to what they say. Saying "uh huh"," yes" and "no" just shows that you're not interested in the conversation.
- When the phone rings, or when you are making a call, mute or turn off the television before attempting to use the phone.
- If possible, ask anyone you call if it is a good time to be calling. Do not simply launch into a monologue without checking to see whether the other person is busy.
- When placing a call, allow the line to ring at least 5 times before hanging up. This gives the other party enough time to finish (or interrupt) whatever they may be doing and come to the phone. If you called just to chat, hang up at 5 rings, otherwise it may get bothersome to the other party.
- Be aware that if the other person says, "Well, I'd better let you go", this is code for "You are talking too much and I need to hang up!"
- Do not throw the telephone, drop it, or allow it to become dislodged and fall to the floor - the noise can be very rude to the person on the other end.
- Do not chew gum, eat food, drink, or go to the bathroom while on the phone.
- Make sure that background noise is kept to a minimum during the call - including music, television, pets and children.
- If the speaker does not introduce him/herself, say, "May I ask who's speaking?" In this way you will not offend him/her.
- Follow etiquette. Traditional etiquette dictates that a person who initiates a call should hang up first. If your phone was the one that rang, you should hang up last. If you dialed, you should hang up first.
Don't think about the cost. It might just make your day. =)
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